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4K HDMI Video Game Stick

FAQ

If these problems cannot solve your question, please contact us as soon as possible, and we will generally reply to you within 24 hours. If it is very urgent, you can send us more information. We are all very willing to help you.

Q: How to play PS1 games?

A: Download the "bin" format archive of the game. Then open the archive and rename it from .bin to .img. Then unzip it to microsd/games1.

Q: Does this game console support downloading games?

A: Yes friend, you can download the game on the tf card.

Q: When the SD card is inserted into the computer, it shows whether it needs to be deleted and formatted. What should I do?

A: When the computer opens the TF card, there may be a prompt that needs to be formatted, please do not click format, click format, it will result in failure to boot.

Q: I cannot view the contents of the SD card file. Where do I need to download the game?

A: TF card has 5 partitions, only 1 partition can be opened. After opening this disk, select the corresponding directory in the game and add the game to play.

Q: The red and green lights have been flashing, but the connection is unsuccessful?

A: First check whether the handle uses a new 1.5V battery. The second is that the new battery still cannot be used normally. There may be a problem with the receiver. Please contact our customer service, we will solve it for you.

Q: Why can't the controller enter the game page and keep returning to the menu page?

A: Generally it is caused by the low battery of the handle. We recommend replacing the battery, preferably a 1.5V battery.

Q: Does the game console support 4KHDMI-compatible TVs?

A: Yes, but it only supports 4K TV. This does not mean that our games have 4k quality. Because the game itself can be downloaded by buyers, there is no simulator game with 4K image quality. We just improved the corresponding image quality. .The actual picture quality is high-definition picture quality

Q: Why the TV screen shows no signal？

A: It may be that the SD card became loose during transportation. It is recommended to unplug the TF and reinsert it. If it still does not work, it may be that the SD is damaged or contact our customer service, we will send you an upgrade installation package

Q: How to exit the game in the game?

A: You only need to press the select and start buttons on the controller at the same time to exit the game.